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Nov 2020

Fusion Acquires Morocco-Based Finaccess BPO

It is Fusion’s first acquisition in Europe and Africa.

July 2020

Fusion BPO Wins The Most Impactful System Award by Global Workforce Management Forum

The award was presented at the GWFM International WFM Summit 2020 on June 27, 2020

Mar 2020

Ameridial Awarded MBE Certification

Ameridial has been awarded MBE certification by The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission on March 2020

Mar 2020

What Our Customers Say

Fusion’s Work-At-Home Solution and Experience: We appreciate all of our customers' testimonials. Find out what our customers have to say about our Work-At-Home solution.

Mar 2020

India's best companies to work for 2020

Fusion has been recognized by popular business magazine Insights Success in their annual listing of "India’s Best Companies to Work for-2020".

Sept 2019

Fusion BPO Group Expands Client Portfolio with Acquisition of Nations Recovery Center

Vital Recovery Services (“VRS”) has acquired the clients of Nations Recovery Center (“NRC”).

July 2019

Ameridial Achieves PCI DSS Certification

Ameridial is now Payment Card Industry, Data Security Standard (PCI DSS) vol. 3.2.1 certified at Compliance Level 1.

Jan 2019

Acquisition of Ameridial Inc.

Fusion BPO expands client portfolio and capabilities with acquisition of Ameridial Inc.

Oct 2018

ISO/IEC 27001: 2013 Certification

Fusion BPO Services Phils Inc. secures ISO/IEC 27001: 2013 Certification

Aug 2018

Fusion BPO Opens New Center in Europe - Albania

We have added a new contact center in Tirana, Albania, South-Eastern Europe.

Work At Home Solutions
Automation Solutions - AI Chatbots, Machine Learning
Travel, Transportation and Hospitality Industry
Live Chat Support
work-at-home Call Center solution

Multichannel and Multilingual Call Center Outsourcing Services Provider - Inbound, Outbound, Back Office - PCI DSS & ISO Certified


At Fusion BPO Services, we do things differently; we do things passionately and with fervor. We believe that the BPO industry is not exclusively about "outsourcing". However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends.

Fusion BPO offers a diverse range of services which includes garnering potential customers, managing data efficiently, or trouble shooting technical problems and administration issues. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research and analytics.

Feel free to contact us for all kinds of business process outsourcing requirements.