Sept 2019

Fusion BPO Group Expands Client Portfolio with Acquisition of Nations Recovery Center

Vital Recovery Services (“VRS”) has acquired the clients of Nations Recovery Center (“NRC”).

July 2019

Ameridial Achieves PCI DSS Certification

Ameridial is now Payment Card Industry, Data Security Standard (PCI DSS) vol. 3.2.1 certified at Compliance Level 1.

Jan 2019

Acquisition of Ameridial Inc.

Fusion BPO expands client portfolio and capabilities with acquisition of Ameridial Inc.

Oct 2018

ISO/IEC 27001: 2013 Certification

Fusion BPO Services Phils Inc. secures ISO/IEC 27001: 2013 Certification

Aug 2018

Fusion BPO Opens New Center in Europe - Albania

We have added a new contact center in Tirana, Albania, South-Eastern Europe.

May 2018

USPAACC certified Minority-owned Business

O’Currance Inc, (dba Fusion BPO Services) now a USPAACC certified Asian American & Minority-owned Business.

May 2018

USPAACC certified Minority-owned Business

Vital Recovery Services LLC - a Fusion BPO Group company, now a USPAACC certified Asian American & Minority-owned Business.

Feb 2017

Minority Business Enterprise (MBE)

Fusion BPO Services has been awarded certification as a Minority Business Enterprise (MBE) by The Supplier Clearinghouse, the certifying partner of The California Public Utility Commission (CPUC).

April 2016

Fusion BPO Services Achieves 6th Year of PCI Certification and Compliance

Management of Fusion BPO Services is pleased to announce that it has been re-certified as PCI DSS version 2.0 Certified Company, the highest standard of excellence for payment data security, for the 6th year in a row.

Automation Solutions - AI Chatbots, Machine Learning

Travel, Transportation and Hospitality Industry

Multichannel and Multilingual Call Center Outsourcing Services Provider - Inbound, Outbound, Back Office - PCI DSS & ISO Certified

At Fusion BPO Services, we do things differently; we do things passionately and with fervor. We believe that the BPO industry is not exclusively about "outsourcing". However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends.

Fusion BPO offers a diverse range of services which includes garnering potential customers, managing data efficiently, or trouble shooting technical problems and administration issues. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research and analytics.

Feel free to contact us for all kinds of business process outsourcing requirements. Reach us for business enquiries by filling out the contact us form.