White Paper : Work-At-Home Solutions and Experience
The client centric commitment of the entire Fusion BPO team transformed a pre-dominantly brick & mortar call center operations to an 75% Work-at-Home across all its global locations.
White Paper : Call Center Outsourcing Checklist
Finding a call center vendor that meets all your needs can be a complex process. You need a proven method to narrow the ﬁeld and ﬁnd out whether a potential call center will be a good partner. Use the checklist of questions below to ﬁnd out what you need to know before making a choice.