White Paper : Work-At-Home Solutions For Long-Term Business Resilience
The client-centric commitment of Fusion BPO Services has transformed a predominantly brick & mortar call center operating model into a 75% Work-at-Home across all its global locations. With its multiple benefits, this hybrid work model is expected to be the way forward for businesses.
White Paper : Call Center Outsourcing Checklist
Finding a call center vendor that meets all your needs can be complex. You need a proven method to narrow the ﬁeld and determine if a potential call center can prove to be a good partner. A predefined checklist of important questions can be handy in choosing the right call center.