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Fusion BPO Services - Answer to All Your Call Center Worries !

 
     
 
call center | BPO

Fusion BPO Services has been a pioneer in the business process outsourcing industry providing quality customer-centric services for the past nine years. We have eight strategically placed call centers all over the world making us a key international BPO firm offering business process outsourcing services along with knowledge process outsourcing. We successfully deliver call center services, which are not only cost-effective but also operationally flexible.

Escalating costs of manpower and rapid technological changes have made it necessary for businesses to focus on the core competency and leave the rest to a call centre. Our business process outsourcing solutions will handle all your non-core activities, checking the wastage of your valuable resources. Years of experience in the business process outsourcing industry have enabled us to provide realistic, perfect and reliable business plans for all our clients.

We fully understand your need to grow and thus offer a guarantee against stagnation. Through our customized business process outsourcing solutions we embark to address your business challenges enhancing optimized business processes with enhanced effectiveness. We possess extensive call center knowledge, facilitating increase in clients' profit. Our call center professionals work in close collaboration with the clients resulting in perfect symbiotic growth for both. Thus, Fusion offers the right business process outsourcing solutions needed for your company's growth.

 
What makes us stand out?
Fusion offers end-to-end call centre services
Enhanced inbound customer service in every call center including inquiry service, help desk, up selling and cross selling, sales, order fulfillment and more under the improved inbound call centre services
Proven expertise to handle large volumes of call centre operations
Round-the-clock strategic business process outsourcing services to maximize your business success
Nearly a decade's record of excellence in the call center industry
Skilled manpower for all your call centre needs
Competent and efficient business process outsourcing solutions
Highly competitive market price, making us the first choice among our call centre peers
A premiere BPO with the motto of developing your business
 
Fusion BPO Services Offers :
 
Inbound Customer Care
Outbound Call Center Services
Back-office Services
 
Our call centre services provide a host of BPO services at your disposal. You can access the best in the call center business that provides expert services for all your Business Process Outsourcing needs. We are constantly striving to deliver a seamless and hassle-free call center services to our clients that makes them the leaders in customer care satisfaction. Our range of call centre services includes outbound, inbound as well as back office services. We have gone beyond the traditional call center services to include helpdesk solutions, sales lead qualification, telemarketing services and web-marketing services. With this array of call center services catering to your customer services, you will stop worrying about customer services. We also provide back office solutions like transcription services, making us your desired call center destination.
 
What do we offer you?
 
Significant improvement in quality and productivity of your business
Efficient BPO solutions for all your call centre needs
24 x 7 call center services
Cost-effective business process outsourcing plans, thus a higher return on investment

We are looking forward to a long term business process outsourcing partnerships with all our clients, irrespective of their business size. Keeping this in perspective, we customize our business process outsourcing services, which enable our call center services to readily fit a business network. Our clients are encouraged to provide their valuable feedback thereby helping us to serve them better. All you need to do is hire us and all your business process outsourcing needs will be taken care of. Call us at 1-866-581-0038 or mail us at contact@fusionbposervices.com to stop all your call centre worries.
 
Get in touch with us for all your call center needs

Reach us for specific business enquiries by filling our Contact Us form
   
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News and Events

Philippines’ major BPO event completes a decade

February 1, 2010: Philippines is all set to organize the 10th e-Services Global sourcing Conference and Exhibition this coming February at SMX Convention Center, Pasay City. The two day event starts on February 8 and ends on February 9, 2010. This is the largest ICT/BPO event in the country. This time it is expected to pull in 1,440 trade buyers and 120 exhibitors across the globe.

President Obama to slash tax breaks for US outsourcing companies

Washington, January 29, 2010. – US President Barrack Obama making an announcement at the State of Union address has made it clear that his government will slash tax breaks to those American firms that choose to ship jobs abroad. The sudden revelation of the tax breaks stands as a huge blow for the Indian IT – BPO industry.
The American President also added the House decision would encourage businesses to stay within their own country. Moving forward, the House has passed the Job Bill that states tax breaks would be offered to firms that create jobs within United States.
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