|
Real business is what matters you, and beyond it is what we bring you! We believe BPO is not just all about “outsourcing”. Rather, it is an ongoing process that has covered miles today-including everything that may mean good for your business from sustaining existing business, diving in new business and eventually maintaining the overall growth as well.
The considerable growth of the business process outsourcing industry has led to the inclusion of new opportunities, making it a stepped process promising business growth. Be it taking best care of your potential customers, management of all your important data, or trouble shooting technical problems or administration issues, BPO brings you advantages in all forms.
The need of the hour is to sustain and survive- making business as well. What will be the ideal way to accomplish your endeavors? Let BPO professionals seek out the ways for you, while you stress on the core competencies of your business leaving behind the tension of planning, analyzing, management, strategizing and recruitment. |
 |
| |
|
| Here comes Fusion BPO: |
At Fusion BPO Services, you get a spirited team of call center professionals working for you 24/7/365. We let you concentrate on your major business goals making you relax, while we carry out the other peripheral activities for you. Why? Our call center team is here to offer your business the edge that you have been looking for.
You get Fusion BPO as a global service provider offering advanced business process outsourcing services to several organizations seeking greater flexibility, higher operational effectiveness and low operating costs.Today, Fusion has 8 strategically located call center set ups in India, Philippines, Australia, United States and United Kingdom. The plan of opening more and more call center units is still on cards. Spending over 9 years in this competitive business process outsourcing industry has given us the expertise to make companies count on our essential BPO-call center services.
Fusion BPO brings you client –centric business process outsourcing solutions in all respect. Add to its beautifully designed BPO-contact center services, which are perfectly categorized into Outbound Call Center Services, Inbound Call Center Services and Back Office Support.
We strive to be a true business process outsourcing partner for our clients. Companies those have been working with us all through, leverage on our all round call center services while we ensure to offer them competitive advantage. Our call center system features Technical Support, Virtual Assistance, Database Management, Customer Support and Remote Infrastructure Support.
Our advanced BPO-call center services stimulate your business growth maximizing its potential. We know that everything else stands minor in front of the enduring fundamentals of the time, quality and commitment that we put forward through our actions. After all, your business needs to grow and with us it gets the means to grow!
Why Fusion?
We are committed, we are determined, we are for quality. And above all, we bring a perfect match of all- Yes, we call ourselves Fusion BPO. We welcome you to be a part of our finest BPO-call center solutions to fuel your business dreams.
What makes us an ultimate BPO company?
- Availability of well defined BPO processes
- Continuous focus on what our clients needs
- Use of robust call center technologies
- Domain and process specific knowledge
- Workflow orientation
- 24x7x365 call center support
- Effective business process outsourcing solutions for call center needs
- Advanced processes maximizing high returns on investment
- Significant cost reductions
- Sales conversions
Feel free to contact us for all kinds of call center requirements. Reach us for business enquiries by filling out the Contact us form. We are also available at 1-866-581-0038 or mail us at contact@fusionbposervices.com to end all your call center worries |
|
|
|
|
|
|
|
Philippines BPO applicants to face BNCT exam
March 8, 2010, Philippines: With the aim to improve upon the selection procedure of the $7.2 billion business outsourcing industry, the Business Processing Association of the Philippines has started with the National Competency Test. This test is to streamline the total recruitment procedure of the applicants. All BPO applicants will have to sit for the exam that includes diverse test components including the proficiency in communication skills (especially English), basic computer knowledge, accuracy and speed, service orientation and literacy.
2010 MTM and Call Center Conference
February 25, 2010: Cicero Inc. known to be a leading service provider of desktop integration and customer experience management solutions has announced to sponsor the 2010 MTM and Call Center Conference this year. This three day conference is scheduled to take place on March 7 ending on March 10, 2010 and it venues at the popular Grand American Hotel, Salt Lake City.
Free Webinar on call center scheduling
February 16, 2010: Monet Software – a well known name in the field of workforce management system is coming up with a free webinar on February 24, 2010 (to be held from 8 am to 9 am and 11 am to 12 noon ET). The upcoming event has been titled “Seven Tips for More Effective Call Center Scheduling”. It will be revealing 7 basic tips on how to improve upon call center scheduling and forecasting thereby reducing costs and improving service levels.
Philippines’ major BPO event completes a decade
February 1, 2010: Philippines is all set to organize the 10th e-Services Global sourcing Conference and Exhibition this coming February at SMX Convention Center, Pasay City. The two day event starts on February 8 and ends on February 9, 2010. This is the largest ICT/BPO event in the country. This time it is expected to pull in 1,440 trade buyers and 120 exhibitors across the globe.
President Obama to slash tax breaks for US outsourcing companies
Washington, January 29, 2010. – US President Barrack Obama making an announcement at the State of Union address has made it clear that his government will slash tax breaks to those American firms that choose to ship jobs abroad. The sudden revelation of the tax breaks stands as a huge blow for the Indian IT – BPO industry.
The American President also added the House decision would encourage businesses to stay within their own country. Moving forward, the House has passed the Job Bill that states tax breaks would be offered to firms that create jobs within United States.
|
 |
|
|
| |
 |
|
| |
|
|
|
