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Business Process Outsourcing- BPO Voice Process & Technical Support

The services we deliver are tailor-made for success, ensuring that they fit your requirements.

At Fusion BPO Services, our voice process is focused on equipping our agents with the knowledge and tools to achieve tasks. The agents are given detailed information on products/services of clients and the required training to ensure better results. The internal researches are done by our team of efficient BPO voice process professionals with support from our managers and supervisors.

Voice processes in Fusion incorporate customer service, retention/cancellations, order taking, tele-sales, lead generation, appointment setting, 3 level technical support, infomercials, direct response, call quality audit program, customer loyalty programs, voice support services, as well as market research and surveys.


We also offer collection services and are nationally recognized as experts. We specialize in auto finance, credit card, FinTech, mortgage, and utility collections. We have the tools, technologies, and voice process resources to ensure better results within a short span of time.

With over 15 years of experience in handling voice processes for various clients from different verticals, Fusion is committed to delivering excellence in every campaign it takes up. Our agents are trained to deliver high-quality voice support services in multiple languages to deliver state-of-the-art customer experience and earn customer loyalty for our clients.

Fusion BPO Services provides cutting-edge global best BPO voice process services from 18 locations in 9 countries - United Kingdom, United States, Canada, Philippines, India, Jamaica, Albania, El Salvador and Morocco.

At Fusion, we offer a state-of-the-art voice process to cater to our clients' various voice support needs. For more information, call +1 (866) 581- 0038 or drop us an inquiry.

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405 E 12450 South, Suite M
Draper, UT 84020,

Y9, EP Block, Sector V,
Salt Lake City, Bidhan Nagar
Kolkata - 700091

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