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Call Center in Jamaica

Our Jamaica contact center is situated in Kingston at the heart of the city. Operational since 2017, our Jamaica delivery center has 700 seats. At this multichannel call center, we have so far fulfilled the inbound, outbound, and back-office outsourcing needs of many of our esteemed clients from different industry verticals.

» Where are We Located?

Center – 1,
15 Old Hope Road,
Kingston 5,
Jamaica

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» Languages We Support in Our Jamaica Center

In our Jamaica contact center, we support several languages that are popularly used in North America.

These are:

» Why can Jamaica be Your Ideal Outsourcing Destination?

Being the 3rd largest English - speaking country in the Americas (behind the USA and Canada), Jamaica is the ideal destination for English language business process outsourcing. Here are a few advantages to choosing Jamaica.

Location advantage - Our contact center is strategically located in the center of Kingston, the city that won the Nearshore City of the Year award for BPO performance in 2018. So, it is perfect as an outsourcing destination.

Well educated, cost-competitive workforce - Jamaican employees are highly educated, service-oriented, culturally aligned, and cost-competitive workforce. We have access to such a vast pool of talent within the city. Most of our workforce are native English speakers, but we can also get access to talents who can speak Spanish and French as well.

A popular choice as an outsourcing destination - Jamaica is a popular destination for outsourcing. Some of the top Fortune 100 companies like Amazon, AT&T, Apple, Alphabet, Citibank, Microsoft, and the list continues for the outsourced work in Jamaica. Call centers in Jamaica meet the outsourcing needs of many industries including, retail, technology & media, BSFI, public sector, education and professional services, travel and tourism, and healthcare.

Are we looking for an outsourcing destination with excellent quality English language customer service, Sales, and tech talent? Contact our call center in Jamaica today.

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