Welcome to
Fusion bpo services
UK

Welcome to
Fusion bpo services
UK

We are a leading provider of BPO services in the UK. Our high-quality, compliant, and result-oriented customer service models have successfully delivered on the promise of quality lead generation, customer retention, improvement in customer satisfaction rating, and reduction in churn rate - across industries.

At Fusion UK, we offer a wide array of multichannel, multilingual BPO services including, answering services, telesales, data validation, digital marketing, and much more. All our UK call center services are legally compliant and are designed to meet all your support outsourcing needs effectively.

LANGUAGES SUPPORTED

SERVICES WE OFFER

Lead Generation

Lead Generation

We offer you high-quality, GDPR-compliant leads that will help you boost sales. Our call center UK has trained and experienced professionals who generate high-quality 100% compliant leads with a high conversion rate for our clients.

Digital Marketing

Digital Marketing

Our end-to-end digital marketing solutions help you engage the audience with SEO-based social media marketing and boost your conversion.

Data Validation

Data Validation

We offer data validation and data append services from our call center in the UK. We ensure that the data is correct, current, and compliant.

Quality Assurance

Quality Assurance

We specialize in delivering cost-effective quality assurance and quality control services that help you deliver a better customer experience, improve your processes and become more customer-centric.

INDUSTRIES WE SERVE

Financial Services

Financial Services

We offer a wide range of call center services to our financial services clients from our BPO center in the UK. It includes industry-specific call center service, answering service, and more.

Telecommunication

Telecommunication

We have an array of call center services specific to the telecom industry ranging from customer service to billing assistance.

Healthcare

Healthcare

As a reputed healthcare BPO, Fusion offers a wide range of healthcare BPO services in the UK and Europe. These include – medical answering services, appointment setting, enrollment support, prescription reminder, and much more.

E-commerce

E-commerce

As a call center with 30+ years of experience in the retail and e-commerce domain, we have in-depth knowledge of the e-commerce industry. We use the knowledge to deliver state-of-the-art e-commerce BPO services across channels.

Education

Education

From traditional educational institutes to modern edutech business, our education-specific BPO services can cater to them all. From admission support to tech support to parents and faculty, we offer a host of services to ensure better CX for our education industry clients.

Utility / Energy

Utility / Energy

We are a reputed energy and utility call center offering a host of industry-specific call center services. These services range from lead generation to customer service and everything in between.

Travel, Hospitality & Transportation

Travel, Hospitality & Transportation

We are a well-known travel BPO center offering a variety of industry-specific services to our clients. These include travel booking assistance, customer service, refund assistance, and much more.

WHY OUTSOURCE TO THE UK

Competitive Solutions

Our UK BPO center is known to offer high-quality customer service solutions cost-effectively. This balance helps you de-risk your operations without putting undue pressure on your balance sheet.

Native Agent Pool

Language and accent are two issues that can majorly affect customer experience and customer satisfaction. These issues can be resolved by employing native agents for customer interaction services. We have a talented native agent pool in our UK center – capable of delivering on the promise of utmost customer satisfaction.

Perfect for Onshoring

For UK-based businesses, hiring a BPO partner in the UK is ideal for ensuring continuity across the brand. Thus, when a customer interacts with a UK-based brand, they feel comfortable in the process – which significantly improves the overall satisfaction ratings of the business.

CALL CENTERS
AT UK