Delivering Customer-Centric Solutions To Improve CX for A Healthcare Client

Fusion helped a HealthTech-powered procurement platform with new customer acquisitions while also improving customer retention through superior customer experience deliveries. This helped the client maximize their revenue generation. Fusion handled all kinds of customer communication for the client, ranging from welcome calls to customer assistance and feedback/survey. This enabled the client to multiply their customers while providing a seamless CX.

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SERVICE OFFERING

Patient Surveys

Lead Generation

Insurance Verification & Claims

Customer Service

Billing & Invoice Settlements

Awareness Campaigns

THE FUSION FACTOR

25 Locations in
12 Countries

40+ Language
Support

7000+
Skilled
Agents

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