SOCIAL MEDIA
SUPPORT

SOCIAL MEDIA
SUPPORT

BE WHERE YOUR
CUSTOMERS ARE

More than 4 billion people worldwide are using social media, that's nearly 55% of the total population. This reflects in the studies which indicate social platforms’ growing preferences among customers. According to one research paper, 65% of people aged 18-34 consider social media a preferred medium of customer service. 74% of millennials report that their opinion of a brand improves when they get a response to their queries on social media. In simple terms, businesses can’t afford to ignore social media.

As a leading social media customer service provider, we know how to leverage social media to accomplish business goals. With our integrated social media solutions, you can deliver superior social customer service to ensure an improved customer experience.

We have over 30 years of industry experience. This expertise enables us to understand customers' journey as well as their ever-changing needs closely. We leverage this understanding to design engaging social customer service responses, boost customer satisfaction ratings, and keep your business ahead using social platforms.

SERVICE OFFERING

Social Media Lead Generation

Our effective social media lead generation activities are capable of gathering high-quality leads that can deliver results.

Measuring Online Reputation

With social media market research, we gather insights and measure your brand’s overall reputation in the market to help you strategize better.

Social Brand Engagement

We help your brand make its presence visible with social media engagement activities.We help your brand make its presence visible with social media customer service and engagement activities.

Social Customer Service

Our support executives are well-trained in managing your social customer service across various social media platforms effectively.

THE FUSION FACTOR

24×7 Support Availability

40+
Language
Support

7000+
Skilled
Agents

Multichannel
Support

GET IN TOUCH

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    FAQ's

    FAQ's

    How does Social Media help in lead generation?

    Social Media is one of the best platforms to secure both B2C and B2B business lead. Social media lead generation allow you to promote businesses and services directly to the customers and acquire high-quality conversion-ready business leads.

    How social media turns into sales?

    Strengthen your social media marketing with our social media lead generation and social customer service campaign. As we promote your business on various social media platforms, we specifically target the right audience for the right product/services. Once our efforts generate high-quality leads, we quickly send them to your sales team to turn these leads into sales.

    How social media turns into sales?

    Strengthen your social media marketing with our social media lead generation campaign. As we promote your business on various social media platforms, we specifically target the right audience for the right product/services. Once our efforts generate high-quality leads, we quickly send them to your sales team to turn these leads into sales.

    Are your services cost-effective?

    Yes, we are committed to providing quality social customer service and lead generation services to our clients at a reasonable price. You can always ask for a quote for detailed pricing.