OUTSOURCE EMAIL SUPPORT SERVICES
FOR PROMPT, ACCURATE & COST-EFFICIENT CX
Customer email support has a unique edge over other non voice process channels. It’s a preferred medium of B2B communication and a convenient channel for those who prioritize accurate information over real-time assistance. Beyond this advantage, email support can be utilized to keep the consumers in the loop with the latest developments of product delivery, to resolve technical issues with detailed responses, or while cross-promoting a service.
Email is one of our core non voice process offerings. Our email support team consists of experienced agents, all trained to respond to a large influx of emails promptly and accurately in a user-friendly language. When you outsource email support services to us, we keep query resolution time to a minimum with our 24x7 support and help your business save money by reducing telecommunication charges.
From product queries to order delivery, with our highly scalable email support service, you can keep the customers in sync with the latest updates related to their orders.
You can effectively manage a large volume of queries when you outsource email support services, reducing the burden on other channels.
Our email support can be deployed to gather highly target actionable marketing insights.
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Email marketing is one of the prominent ways to generate corporate leads. Our targeted email marketing campaigns allow your business to directly target the decision-makers in an organization, helping you generate business leads exponentially.
Yes, we are committed to providing quality service to our clients at a reasonable price. You can always ask for a quote for detailed pricing when you choose to outsource email support services.
With the advancement of technology, you have the option to target any location and demographic. At Fusion BPO Services, we have the best marketers who can help you target and generate business leads in the shortest span.
Once you've decided to outsource email support services to Fusion, you can simply fill out the inquiry form by clicking the 'Get A Quote' button at the top right corner of the webpage. We will get back to you as soon as we receive your request.
Fusion BPO is a global call center company and offers excellent customer support across numerous countries, including United States, UK, Albania, Morocco, India, Philippines, Columbia, Canada, El Salvador and Jamaica. We have presence in 20 locations to support the client and help escalate their business.