BPO
SERVICES

BPO
SERVICES

BUSINESS PROCESS
OUTSOURCING (BPO)SERVICES WITH
A HUMAN TOUCH

In the present age every brand has to keep up with ever-changing customer behavior and customer expectations to stay competitive. Therefore, brands need to consider outsourcing their non-core services to a reputed BPO services provider who can provide their customers with accurate information, timely service, and reliable solutions round the clock.

With 30+ years of experience in providing state-of-the-art BPO services to clients from different industry verticals, Fusion can cater to all your business process outsourcing needs, from customer engagement to data marketing and digital solutions. As a multichannel, multilingual BPO company, we can deliver a superior customer experience at each touchpoint by responding to every customer interaction with a human touch.

Our BPO services encompass a wide variety of business process outsourcing services, including customer service, inquiry handling, answering services, order processing and much more. One of the fastest-growing BPO companies globally, we provide BPO services via phone, chat, email, social media, and other communication channels in over 40 languages.

As a leading BPO company, we focus on delivering prompt best-in-class BPO services that enhance customer experience. As a global business process outsourcing, we can help you provide the right solution to your customers and prospects at the quickest possible time and gather and process essential insights on the current market.

We have vast experience as a business process outsourcing services provider for different industry verticals. Therefore, we can help you deliver better BPO services to your customers. Furthermore, with our 19 centers in 9 countries, 7000+ multilingual talent pool, and PCI-DSS certification, we can be the best BPO company to outsource your processes.

SERVICE OFFERING

Customer engagement services

From customer service to tech support via phone chat, email and social media we offer various customer engagement services in over 40 languages to our clients from various industry verticals.

Data Marketing

As a part of our BPO services, we also offer lead generation services and data validation services to our clients. We specialize in online lead generation, telephone lead generation, and co-reg lead generation and can also provide data append and data cleansing services.

Digital solutions

As a leading BPO company providing end-to-end outsourcing solutions, we also offer a wide variety of digital solutions, including -robotic process automation, speech-to-text and workforce management solutions to our clients to help them streamline their processes and boost performance, accuracy, and efficiency.

KPO Services

We also offer many KPO services to help our clients in HR processes, accounting, payroll processing and management.

THE FUSION FACTOR

19 Locations,
9 Countries

40+ Languages

33+ Years of
Experience

GET IN TOUCH

 Kindly fill-out the following form and we will get back to you.


    FAQ's

    FAQ's

    How will my project be handled if I outsource to Fusion BPO Services?

    As a 24/7 BPO services provider, we have the latest and the most advanced technology, tools, and processes. When you choose us as your BPO partner, we will allot a dedicated project manager who will regularly stay in touch with you. We will also hire the best team for your process and train them to meet all your outsourcing requirements. We will keep you updated on the progress of your processes through detailed and timely reporting.

    Are your BPO services cost-effective?

    Yes, as a BPO company, we are committed to providing high-quality service to our clients at a reasonable price. You can always request for a quote for detailed pricing from us – your 24/7 customer engagement services provider.

    Do you have the adequate infrastructure and technology to support my business processes?

    Fusion is a leading 24/7 BPO services provider with 19 centers in 9 countries across the globe. We have the latest tool, technology, and infrastructure along with a global talent pool to ensure high-quality services to all our clients.

    I want to outsource my services to Fusion BPO Services. What should I do?

    Once you've decided to outsource your BPO services to Fusion, you can fill out the inquiry form by clicking the 'Get A Quote' button at the top right corner of the webpage. We will get back to you as soon as we receive your request.