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Corporate Overview

BPO is a vast industry today and businesses of all sizes hire call centers for taking care of their non-core processes. This gives your business an edge over the competition in addition to integrating and streamlining operations while cutting down on costs. In this highly competitive business niche, Fusion BPO Services offers a wide range of BPO services depending on a robust infrastructure and a well-defined global delivery model. Being a global-class BPO services company, Fusion offers fully integrated contact center solutions to choose from.

At Fusion BPO we hire and train the best of agents. We have a professional group of agents dedicated to serve your business at any cost. Replete with advanced as well as cutting-edge technology and a global delivery model, our agents are capable of offering vertically integrated BPO services that include but are not limited to:

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Customer Services
  • Order Taking
  • Help Desk Services
  • Answering Services
  • Transcription Services
  • Collection Services
  • Telemarketing Services
  • Back Office Services

All these services are fully integrated and can be easily customized to suit the needs of individual businesses. The service flexibility that we offer is one of our core strengths.

Today, the BPO industry is a multi-million dollar industry and is spread across the globe. India, China, Philippines and few other countries are emerging as global leaders in the BPO and call center industry. In the last decade, we have been engaged in catering to the increased needs and requirements of diverse industrial and service sectors like insurance, telecommunications, travel, technology, finance, banking, mortgage, retail and much more. In the current business scenario, most US and UK based business firms depend on us to get their BPO projects handled with precision and by maintaining high standards.

Located in USA, Canada, India, Philippines, El Salvador, Albania and Jamaica, Fusion BPO Services is well equipped with a global delivery model that delivers services 24X7. If you are seeking a cost-effective and efficient BPO service, your search for a cost effective and efficient BPO service ends here at Fusion BPO Services.

Why hire Fusion BPO?

As soon as we receive your message, you will receive a prompt call back from us. Our principle is "We Do What We Say" and we adhere to it. Fusion BPO ensures quick response to all email inquiries. We help our clients save precious time spent in looking for the right call center.

Fusion makes several efforts to offer the fastest turnaround possible. The aim of Fusion BPO services is to assist you in your efforts for using your resources optimally and enhancing revenue. Through our call center services, we play a crucial role in strengthening the buyer-seller bond. By effective communication, we make it a point to stay connected to the buyers. And last but not the least, with our valuable and expert feedback you can definitely look forward to streamlining your business strategies, save expenses and work towards your core competencies.

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Corporate Headquarters

405 E 12450 South, Suite M
Draper, UT 84020,

Y9, EP Block, Sector V,
Salt Lake City, Bidhan Nagar
Kolkata - 700091

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