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Debt Recovery and Skip Tracing

We are nationally recognized as experts in Accounts Receivable Management (ARM) services, debt collection services and compliance. We believe in "success the right way."

Fusion BPO Services (DBA Vital Recovery Services) provides both first- and third-party debt collection and debt recovery services from our PCI certified facilities in Atlanta, GA, and Kingston, Jamaica. Both locations are nationally licensed, fully bonded, and insured.

As part of our impeccable Accounts Receivable Management (ARM) services we deploy customized debt collection strategies for our clients' needs ranging from early-stage recovery to warehouse accounts, for clients from different industry verticals.

Collections and Recovery Services

Collections and Recovery Services

Our areas of expertise include:

Our proprietary skip tracing methods are second to none, which makes connecting with your customers one of our best talents. For our Accounts Receivable Management (ARM) services, we utilize the latest technology and highly trained representatives to locate previously "unreachable" customers. The result is improved effectiveness of automated letters and increased Right Party Contacts (RPC). This debt collection and debt recovery strategy combined with "the first-call resolution" is our core competency to increasing your bottom line.

Our proprietary software includes a Score and Skill-based Assignment Module (SSAM), which segments and aligns your accounts with the right collector for effective resolution.

Why Choose Us?

Call us for your collection service needs, done "the right way."

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Corporate Headquarters

405 E 12450 South, Suite M
Draper, UT 84020,

Y9, EP Block, Sector V,
Salt Lake City, Bidhan Nagar
Kolkata - 700091

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