24/7 Call Center & BPO Services Provider in Jakarta, Indonesia
24/7 Call Center & BPO Services Provider in Jakarta, Indonesia
Grow Your Business with Call Center in Indonesia
As a leading call center outsourcing service provider in the APAC region, we offer state-of-the-art call center services to various industry verticals from our call center in Indonesia. We offer a wide range of result-oriented call center services from our call center in Bali, Indonesia. These services include customer engagement, digital solutions, data marketing, and more.
Our call center outsourcing services in Indonesia is equipped with a highly-skilled team, innovative technology, top-notch infrastructure, and stringent data security framework to cater to all your multichannel and omnichannel outsourcing needs. With 34 years of experience in the outsourcing industry, we are known for our impeccable CX delivery that leverages a blend of technology and human touch. That sets our call center in Indonesia apart from all other BPO service providers.
LANGUAGES SUPPORTED
SERVICES WE OFFER
Voice Process
Non-Voice Process
Live Chat Support
Order Taking Service
Answering Services
Collection Services
Lead Generation
Automation Solutions
Quality Assurance
INDUSTRIES WE SERVE
Financial Services
Telecommunication
Healthcare
Ecommerce
Consumer Packaged Goods
Education
Utility / Energy
Travel & Hospitality
WHY OUTSOURCETO INDONESIA
IDEAL FOR OUTSOURCING
A call center in Indonesia can help you better cater to the multichannel and omnichannel customer service needs of your customers in the APAC region and a global customer base.
COST-EFFECTIVE BPO SOLUTION
Outsourcing to an Indonesian call center can be a cost-effective option for a business looking forward to saving money while looking for outsourcing.
CATERING TO A DIVERSE CULTURE
Indonesia has a culturally diverse population, with 300+ ethnicities living on 6000+ inhabited islands. Catering to such a diverse market segment requires in-depth knowledge of the area’s social values. Therefore, a call center in Indonesia can quickly provide local businesses with the necessary support.
SCALABILITY AND FLEXIBILITY
Outsourcing to an Indonesian call center allows businesses the flexibility to provide round-the-clock or after-hours support and scale up or down based on their changing business needs.
OUR CALL CENTERS IN INDONESIA
Fusion offers superior CX delivery via multiple communication channels and in various languages from its Indonesian call center. Our experience, expertise, technology, and infrastructure allow us to be one of the most sought-after call centers in Indonesia.
Marquee Executive Offices,
28/F Menara Karya, Jl. H.R. Rasuna Said Block X-5 Kav. 1-2,
Jakarta 12950,
Indonesia
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