Vital Recovery Services (“VRS”) has acquired the clients of Nations Recovery Center (“NRC”). VRS is a nationally licensed third-party collection agency that was founded in Atlanta in 2002. VRS was acquired by Fusion BPO Group (“Fusion”) in 2016.
NRC was founded in Atlanta in 1991, and has been providing debt collection services to clients in the banking, commercial, medical and retail service industries. Acquisition of the NRC client base is part of VRS’s strategy to grow through acquisition in the collections industry. The transaction represents the 10th acquisition of Fusion BPO group.
Fusion is a global outsourcing services provider with dual headquarters in Draper, UT (US) and Kolkata (India). Its end-to-end outsourcing solutions include a complete portfolio of integrated contact center services, accounts receivable management, and custom IT solutions. Fusion is committed to exceeding Customer expectations through its 14 sites located in the USA, Canada, UK, India, Philippines, El Salvador, Jamaica, and Albania.