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Paul Kozma
"Fusion BPO continues to deliver a delightful customer experience that we value." -Sean Smith, Market Director of Memorex
"Fusion BPO's services have met our expectations and have helped Tracfone to achieve and maintain its standards of quality customer service."
-EVP of Operations
 
Gerry Dunne
"Fusion BPO Tech Services has provided us with a quality outsourcing solution from the beginning to the end. Fusion BPO makes our outsourcing experience a productive, reliable and convenient solution for our company. Fusion BPO has an experienced and professional team that invests both time and effort in our programs to make them successful. The account management team provides us with updates, reports and feed back responding quickly and professionally to all inquiries. The IT team is knowledgeable and efficient at developing solutions or meeting program specific requirements. The program managers are product experts and they guide the team with their knowledge to help all agents reach the program goals in less time. Fusion BPO does a lot of things as well like setting up conference bridges for all sales, training and IT calls. They have US and toll free contact numbers for their clients to reach them at any time. Currently Fusion BPO has 2 large national accounts for our company and we look forward to continue to expand our business within. All in all Fusion BPO is extremely responsive and makes working with them a profitable and reliable solution. We treasure your customer support all the way"
--Jr.President, Global Contact Services (GCS)
 
Bob Grady
"It's been years that Fusion has been dealing with our targeted customers. I find the company extremely responsible in carrying forward quality service meeting our verticals. There has been no such embarrassment till date and we emphasize to work together in our future ventures too."
-- General Manager of ATCLE.
 
Marilyn Lee
"Really good work Fusion, we'll be looking forward for your cooperation in our upcoming projects"
--California based business consultant for high tech manufacturing industry.
 
Larry Seab
"Not only did Fusion design an outstanding solution for us at an unbeatable value, but partnering with them has also increased our operational efficiencies, customer satisfaction, and retention. From the beginning of our partnership, the professional Fusion BPO account team has been dedicated to NOW and our customers"
--CEO NOW Communications, Inc.
 
Gene McCubbin
"Fusion BPO has been providing service to Webxites for several years now and was always a trusted partner and capable vendor"
-President, Webxites Holdings, Inc.
 
 
 
 
 
 

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Need Customer Service? Tweet!
March 04, 2011

If you are in need of customer service, all you have to do is tweet! That is the reach that call center units are trying to cover. BPO units across the world are moving to social networking sites like Twitter to make the customer care..
Read more...

 
 
 
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