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Executive Team

At Fusion BPO Services, we have brought together some of the most talented professionals in the BPO industry with a common goal, to provide unparalleled service to our clients who are looking for the highest quality premium customer service and BPO solutions. Their hard work and experience has helped Fusion BPO Services to become one of the leading names among the fastest growing BPO service provider across the globe.

Eric PittmanEric Pittman, President, Vital Solutions, Inc.

Prior to becoming President in 2016, Eric served as CFO of Vital Solutions from company’s inception in 2002. Vital Solutions is an accounts receivable management firm, operating a nationally licensed collection agency. Vital plays a strategic role as part of Fusion BPO Services - ranked among the world’s most diversified BPO companies.


Alfredo EscalanteAlfredo Escalante, Site Director - El Salvador

Alfredo Escalante is the Site Director at Fusion BPO Services, El Salvador. He has over 22 years of experience including 10 years in Tech industry. He previously worked with Telus International and Ubiquity Global services (as Country Manager). He holds Master degree in Finance from EADA Spain and BBA from University of Mobile, Alabama USA.


Nagarajan AnandaramanNagarajan Anandaraman, Country Manager - Philippines

Nagarajan is Country Manager and Director Operations - Fusion BPO Services, Manila, Philippines. A certified Project Management professional, holding Post Graduate diploma in Business Management with 17 years’ experience in various management and Service delivery lead positions managing P&L, Operations management, Client Relationship, Transitions management, Project Management, CRM conceptual designing, Solution designing across different sectors like Insurance, Telecom, BFSI, F&B, Consumer electronics, E-commerce.


Dilip AroraDilip Arora, Site Head - Montréal, Canada

Dilip Arora is the site head, based out of Montréal - Canada. He has over 21 years of experience in IT Service Delivery & Operation Management, BPO Operations/Setup and Management, SLA Management, Customer Relationship, Technology Transitioning & Solutioning. He previously worked with Citi Bank, Convergys, Deloitte, ADP, and Knoah Solutions. He holds degree in Management - International Business from Northwestern University - Kellogg School of Management.


Rahul SinghRahul Singh, General Manager - Cebu, Philippines

Rahul Singh is the General Manager, based out of Cebu, Philippines. He has an experience of 7 years in the contact center verticle. He had been associated with Fidelity Investments, Drishti Soft and Lgorithm Solutions before SupportSave. He holds a MBA & PGPM degree in Sales & Marketing from Mysore University.


Saurabh SrivastaveSaurabh Srivastave, Director Operations - Jamaica

Saurabh is the Director Operations for Fusion BPO - Jamaica. He has an experience of 19 years in the contact center and service industry. He had been associated with market leaders Convergys, Teleperformance and Taj group of Hotels before joining Fusion BPO. Prior to joining Fusion BPO, Saurabh was previously a Director at Teleperformance and supported India, Philippines and Jamaica. He has deep experience in client services, issue management, executive management and business development. Saurabh is Economics graduate and holds a MBA degree in Marketing from Symbiosis University.


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Draper, UT 84020,

Y9, EP Block, Sector V,
Salt Lake City, Bidhan Nagar
Kolkata - 700091

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