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	Australia	+ 61 1300664273
	United Kingdom	+ 44 808280600
	United States	+ 1 866-581-0038
	Philippines	+ 63 9175960294

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Corporate Overview //Directors

Pankaj Dhanuka co- founded the Xplore -Tech Services with Kishore Saraogi in March, 2004 and he is a significant owner of the Fusion BPO Services.

Kishore Saraogi co-founded the Xplore Tech Services with Pankaj Dhanuka in March, 2004 and stands as a significant owner of the Fusion BPO Services.

Michael O Neil is one person who has been there with the company since its early days . His experience in the organization is extensive, including business planning, finance, vendor management and operations. Currently, his main responsibilities include the direct involvement in account management and business development. Before joining Fusion BPO Services, Michael worked as a consultant for logistics and the outsourcing companies. His earned his Masters of Business Administration in Finance from the University of Texas at San Antonio. He has his Bachelor of Science Degree in Industrial Engineering.

Ron first joined the company in 2001 as Shift Manager. His current responsibilities include oversight of all facets of Fusion BPO's Canadian call center operations, whereby he ensures service level and quality assurance targets are achieved on a consistent basis. In addition to these responsibilities, Ron continues to foster a strong working relationship with our largest clientele, acting as the primary point of contact for our company with major accounts. Prior to joining Fusion BPO, Ron worked with TeleTech Holdings Canada in senior site management roles and has a diverse background in the outsourced BPO industry. Ron has formal business training from Memorial University of Newfoundland and Keyin College.

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News and Events

Philippines' major BPO event completes a decade

February 1, 2010: Philippines is all set to organize the 10th e-Services Global sourcing Conference and Exhibition this coming February at SMX Convention Center, Pasay City. The two day event starts on February 8 and ends on February 9, 2010. This is the largest ICT/BPO event in the country. This time it is expected to pull in 1,440 trade buyers and 120 exhibitors across the globe.

President Obama to slash tax breaks for US outsourcing companies

Washington, January 29, 2010. - US President Barrack Obama making an announcement at the State of Union address has made it clear that his government will slash tax breaks to those American firms that choose to ship jobs abroad. The sudden revelation of the tax breaks stands as a huge blow for the Indian IT - BPO industry.
The American President also added the House decision would encourage businesses to stay within their own country. Moving forward, the House has passed the Job Bill that states tax breaks would be offered to firms that create jobs within United States.