Aiming the quality participation of professionals in its $7.2 billion business process outsourcing industry, the Business Processing Association of Philippines (BPA/P) has started with the National competency test to first screen the right candidates. The National Competency Test of BPA/P serves to be an assessment program for the BPO aspirants. For Oscar Sanez, the President and the Chief Executive of the Business Process Association of the Philippines, this program will be an ideal step towards the generation of the industry ready individuals to serve the IT-BPO industry.

Philippines get more than 450,000 graduates each year. Now this exam will actually target the potential college graduates to enter the IT/BPO industry. In the words of Jamea Garcia who is the executive director for the talent development, this exam is just a doorway not only for the graduates but also for the career shifters. On the other hand, Sanez pointed out that the BPA/P association is searching out for ways to ensure better results. In this regard, they have taken their first step towards improving the hiring procedure. The hiring efficiency of the business process outsourcing firms will ensure that all BPO companies will be having the first screen of the college aspirants so as to determine the level of competencies and acceptance. The National Competency Test of the BPA/P is a computer aided exam that will continue for more than 2 hours. It will be including some of the vital test components including the adeptness in English, learning capability of the applicant, computer literacy and lastly the service orientation.