The call center units based in the Philippines are optimistic that the second quarter of the year would prove more beneficial for the BPO industry. As the case is, the year has already turned out excessively well for the telemarketing units in Philippines. They have exceeded their half-yearly target by a comprehensive margin, making their telemarketing services the fastest growing in the world. The yearly revenue target is more than met at the halfway stage. However, the business process outsourcing sector is hoping that it will perform better than they expect it to. The Filipino market is sure that the economic slowdown or the political complications in USA wouldn’t dent their profit margin.

Fusion BPO Services is also part of this optimistic scenario. Our call center in the Philippines is doing well for itself. There is a positive vibe among the telemarketing players in the sector about us. Though we are potential newcomers in the Filipino business process outsourcing sector, we have managed to make substantial inroads into the telemarketing services business in the region. In the coming years, we hope to see some fresh challenges being conquered as we move towards grabbing a lion’s share of the BPO service market in the country. The financial year of 2010 has brought great hope for call centers in the Philippines and we hope to be part of the success story.