Monthly archive September, 2010

Call Center Growth Bullish; More Jobs

The call center industry in the Philippines is one of the best in the world for some reasons. It has a wonderful infrastructure, has quality manpower and the government is really proactive in getting the industry on the world map. Read More →

Persisting with Cold Calls for Lead Generation

Many of the call center experts had this feeling that lead generation has moved on to methods different from the traditional cold calling. However, the fact is that cold calling is still a viable tool for Read More →

Ban on Telemarketing SMS

It seems that the Federal Trade Commission is not the only people who want a ban on the telemarketing SMS deluge! The common people are also keen on getting a ban imposed on all kinds of Read More →

Infrastructure Hurts Call Center Business

The lack of proper infrastructure is a major reason why call centers are losing out on business these days. The offshore BPO agents working out of the third-world countries have a serious issue about the facilities Read More →

New Telemarketing Laws for Debt

The days of shady deals are over! Telemarketing services across the USA will have to sit up and take notice of certain rules that the Federal Trade Commission has brought into practice. According to the new Read More →

Answering Service for Takeaway

Takeaway food is the identity of the upwardly mobile. Pizzas and other fast food is now the staple diet of many professionals. The concept of ordering for food through the phone is also picking up steam. The concept of Read More →
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