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What Attracts Women To A BPO Job?
BPO 408
868 days ago Alicia Jhonson

What Attracts Women To A BPO Job?

You will be surprised to know that the number of women working in the BPO sector has actually grown in the last two years. The growth is not a meager figure, women employment in the BPO industry has gone up Read More →
Call Center Recruits To Serve Unemployed
Call Center 620
869 days ago Alicia Jhonson

Call Center Recruits To Serve Unemployed

This is one interesting piece of news you will seldom come across. I first came across this news over the holidays and later checked it out to know more. There have been reported cases of hiring at a call center Read More →
Availing BPO Services for business success
BPO 408
871 days ago Alicia Jhonson

Availing BPO Services for business success

In today’s world, BPO as a contact center is found to offer the most cost effective and timely solution. It is where you can learn to save time and refine the work force of a company. Services rendered by a Read More →
Indian BPO Firms Saved By Back Office Outsourcing
Call Center 620
873 days ago Alicia Jhonson

Indian BPO Firms Saved By Back Office Outsourcing

The global slump has deeply impacted the business process outsourcing of maintenance projects and application development, slowing it down considerably. But it seems that this has not negatively influence clients like Bank of America, Citibank or JP Morgan to outsource Read More →
Machines to Replace Humans in Customer Services?
BPO 408
875 days ago Alicia Jhonson

Machines to Replace Humans in Customer Services?

Your endless wait after calling a helpdesk number could soon come to a relieving stop. These calls which often take a long time to connect and a longer time to get redirected to the right person offer little or no Read More →
Voice Broadcasting: Yet Another Contact Center Service
Call Center 620
877 days ago Alicia Jhonson

Voice Broadcasting: Yet Another Contact Center Service

I’ve been getting calls for some time now, where as automated voice talks of offers available either on my credit card or my mobile phone service and I’m sure all of you are having a similar experience. So finally after Read More →

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