| 24 hours Live Call Center Answering Service! |
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| Helping you succeed |
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| Answering service denotes to an essential business service that most businesses are found to make the best use of. Regardless of your business size, an answering service is used to answer the telephone calls and convey business messages to the respective clients. |
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| In the current economic situation, companies are gradually turning to call center answering service to bring business operations right back in top shape, saving some extra costs at the same time. For the business owners all over the United States, answering service is the cost-effective and the right way to seek affective solution for all types of office and telecommunication requirements. |
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| In today's world, an answering service has emerged as a significant business feature due to limited time and budgeting constraints. A call center answering service can essentially get to answer each and every call and forward the targeted message. This is how company employees can be relieved of unnecessary tasks and can concentrate more on the core business areas. This in turn results in more of profit for a company and makes the business operations more streamlined. |
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| Selecting live answering service from Fusion BPO? |
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| Fusion BPO Services offers live answering service under the well-designed inbound call center services. With years of proven track record, Fusion offers integrated outbound call center service, inbound call center service, order taking, customer service assistance and other phone answering services. We are specialized enough in offering accurate and effective answering service that will help to save both time and costs. |
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| Features on Offer: |
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| Qualified professionals offering customized and live call answering service |
| Receiving your messages via sms/voicemail/fax/e-mail |
| Updating and customizing your phone answering instructions right away |
| Call diverted perfectly to landline or mobile |
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| Live answering service -Benefits You Reap |
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| Gaining a professional edge regardless of your business size |
| Personalized assistance, the next good thing that you can have |
| Serving the best economic alternative |
| Get to save thousands or more on costs of organizing a set-up |
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| Your customers usually expect to get continuous support and this is where the need to have live answering service arises. Some companies engaged with medical services, real estate, print media, heating, emergency home repair, air conditioning often make use of live answering support. Apart from these, there are several other companies using answering service as well. |
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| The live answering support operated under inbound call center services can be an ideal gateway to create huge client base. At Fusion BPO Services, it is the sole responsibility of our live operators to obtain the name of callers, their address and phone numbers followed by a brief message. |
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| Call centre answering services play a crucial role in the daily activities of any organization. The moment you turn your phone to an answering service, our call center agents will take up the job of representing the company, the voice reflecting your business ethics and smile of the customer service department. |
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| It is the essence of the answering service by Fusion BPO that can make you maintain the loyalty of your potential customers in the long run. |
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Accenture Seals BPO Deal
BPO giant Accenture clinched a 5-year deal with Statoil ASA, a Nigerian company. The business process outsourcing biggie will be providing financial services to Statoil. According to the deal, Accenture will revamp their accounts processes, along with their global financial network. The project will kick-start in September, 2010.
With this project, the BPO firm will be able to reach out to a wider clientele of global business firms. Needless to say, this is an important step, both for Accenture as well as the business process outsourcing fraternity in general.
TMC Invites Early Applications for IPCCTPA
April 16, 2010: Technology Marketing Corporation has announced the early entries for Fifth Annual IP Contact Center Technology Pioneer Award. Applications invited for the award function recognizes companies which have improved innovative IP contact center solutions. All applications will be received through midnight, April 14, 2010. The final deadline for accepting applications has been fixed on May 5, 2010. The selected winners will get featured in July 2010 issue of the Customer Interaction Solutions magazine.
Makati City tops Philippines, ranks 6th on the list of Global BPO destinations
March 19, 2010, Philippines: Industry Analyst Tholons reported City of Makati as the top outsourcing destination in Philippines. Makati city, Philippines also ranks sixth among the listed Top 8 International Outsourcing Cities like Bangalore, Mumbai, Pune, Dublin (Ireland), Chennai, Mumbai and Hyderabad.
DSCI to decide on data security implementation in BPO/IT firms
March 19, 2010: The Data Security Council of India (DSCI), a NASSCOM project today announced to start with data security implementation and other privacy practices in some major IT/BPO firms engaged in serving clients overseas.
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